Availability

Orders are accepted until September 30 and are shipped by Priority Mail from March – October (when we can be assured that overnight temperatures are above 45°F during the week of shipping). No minimum order. Many items are in limited supply, so we encourage the listing of several alternate selections. Some items may be limited to one per customer. If you are combining orders for more than one person, please list orders separately. We will do our best to combine shipping fees as economically as possible.

Items offered prior years marked Out of Stock are currently unavailable, and may remain unavailable for a long time, or permanently. Please note that plant availability information on this website is a manual process for rough ordering guidance only, currently updated once a year, usually around late spring when the current year’s ISI selection is published. The only way of verifying actual availability—especially for the current year—is by contacting the ISI office.

Costs

Add up prices for the plants you would like. Current year ISI prices are always correct. While we make our best effort to (manually) update prior years’ prices once a year at the time of release of the current year’s ISI offerings, with well over 500 items and counting, oversights may be made. Therefore, please consider prices on prior years’ offerings to be advisory only, and verify actual current prices for older offerings prior to placing your order.

CA residents add 9.5% sales tax. For shipping within CA add $12 minimum or $1 per plant, whichever is greater. Shipping charges for orders of three or fewer plants will be quoted prior to charging if we are able to ship for less than $12. For orders outside of CA add $18 minimum or $1 per plant, whichever is greater. Orders from east of the Mississippi River or from Hawaii may incur additional charges depending on weight and size of the box required. We will advise of shipping rates at time of fulfillment and will attempt to use Flat Rate boxes to ensure the lowest shipping costs. Lighter, smaller orders will have shipping costs commensurate with actual USPS fees. Shipping fees for orders with larger specimen plants will be estimated at time of billing.

Agricultural restrictions and fees

We are not able to ship plants to Napa or Sonoma Counties in California; Counties north of Los Angeles must include an additional $10 to cover mandatory pesticide treatment. The following states (subject to change) require an additional $40 phytosanitary certification fee for pest inspection by a California agricultural inspector: AL, AZ, FL, ID, LA, MS, NC, SC, TN, VA, WV, and all US Territories.

Payment methods

Visa, MasterCard, Discover or American Express. Credit card payments will usually be processed in the week prior to shipping. For security purposes, credit card number, expiration date and security code may be called in to 626-405-3571 or orders may be faxed to 626-405-3501. Do not send credit card information in an email message: our system will delete the message. Billing address is required if it is not the same as the shipping address. NOTE: Customers who wish to pay by check or money-order should not send payment until they’ve received a final total for their order from the ISI office. Checks sent with orders will be returned.

Processing time

Please allow 4-6 weeks for processing during peak periods of spring and summer. We will do our best to process orders within this time frame, but there may be extenuating factors that could cause further delays. We will notify you if such a delay is expected.

Acknowledgement

By e-mail within 72 hours if possible, by postcard or phone call if no e-mail provided. Availability of current and/or past offerings will be tentatively confirmed at this time, but this may change when filling your order.

Click here to download the Order Form (pdf)

Send the completed form to:

International Succulent Introductions
Huntington Botanical Gardens
1151 Oxford Road
San Marino, CA 91108

Voice: (626) 405-3571
Fax: (626) 405-3501

Email: isi@huntington.org